Refund Policy

   We want you to be satisfied and hence all plans purchased on the Hyres platform are eligible for refund, provided the request meets the guidelines in our refund policy.

How to request for a refund?

1. Now you can directly raise a support ticket for refund on the dashboard. Click the Contact us button, explain your issue. Our support team will reach out to you within 24 hours to resolve the issue

2. Via Chat support on website (www.Hyres.co.in) or application (Hyres For Recruiter) during business hours (Mon-Sat: 10am-6pm).

3.via E-mail: help@Hyres.co.in

4. via customer support call at 8015780229

  After you’ve submitted your refund request, you will also be sent an email confirming that your request has been processed.

Am i eligible for refund?

  You are eligible for a refund if:

1.Your Purchase was made within 24 Hours.

Your profile is verified and adheres to the Hyres policies. Read more about it here

  If you have purchased the plan directly from our website, mobile app or our sales team, 100% of the plan purchase amount If you are eligible

  Additionally, If you have received calls from irrelevant candidates, or have issues with candidate quality in the database, our team will verify the cases and the amount will also be refunded (₹50 per call, ₹30 per Database unlock)

Consultancies

1. Employers who are hiring for other employer.

2. Employers who are charging money.

Vulgar Jobs

1.Employers posting obscene jobs.

2. Employers posting jobs requiring personal favors.

3.Employers posting jobs involvement in human trafficking

4.Employers posting any religious, sexual, or politically motivated jobs.

MLM Jobs

1.Employers posting jobs to promote, and sell products.

2. Employers attract candidates to work on pyramid schemes.

Click Bait Jobs

1.Employers falsely mention the job details to attract candidates.

2.Employers spreading misinformation.

3.When you purchase a plan from Hyres you automatically agree with the statements listed above and the refund policy